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Resolved: Child got burned by curling iron falling apart .

Conair - Child got burned by curling iron falling apart .
Conair - Child got burned by curling iron falling apart .
Conair - Child got burned by curling iron falling apart .
Conair - Child got burned by curling iron falling apart .
Conair - Child got burned by curling iron falling apart .
Conair - Child got burned by curling iron falling apart .
Update by user Oct 14, 2022

Company fixed the issue and I have been provided with product replacement. I kept writing them and sending pictures until someone at least replaced it.

They sent me a new curling iron. The same one. Like I want to use that again after what happened.

It's better then nothing. It took week after week to get help with this but I kept trying.

Update by user Oct 04, 2022

I have been writing conair about this situation and all I keep getting is passed from one person to another if I even get a response back. I am shocked a big company like conair would treat people like this.

Not even a sorry. Rediculas.

Original review posted by user Sep 14, 2022
I have a conair curling iron and as I was doing my 9 year old daughter's hair the Screw fell out and burned her all over her foot where it landed. She is now petrified to use anything in her hair now. I am furious that your products would do this! Honestly who fills out a warranty or keeps the receipt for a curling iron.? Nobody I talked to! I cant seem to talk to anyone from conair about this either. I should at least get a new curling iron sent to me and a sorry!!!

User's recommendation: Save every receipt if it's conair and also gill out a warranty if something happens your covered. REDICULAS!!!!

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Resolved
ID
#3957034 Review #3957034 is a subjective opinion of poster.
Location
Baltimore, Maryland
Loss
$40
Preferred solution
A new curling iron.

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Verified Reviewer

Question about the product

I had the product when I received it worked well loved it I'm still in love with it and it's stopped working I tried everything to tips and everything to fix it and it still won't work disappointed

User's recommendation: Hope you get one that works.

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ID
#4173058 Review #4173058 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma

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Verified Reviewer

Help resolving replacement order 631744